SafeZone is our mobile app designed to help keep you safe and give you extra peace of mind across campuses in the city.

The SafeZone app is free to download and easy to use. Visit Google Play or the App Store and search 'SafeZone' to download.

You can use SafeZone to:

  • 'Check in' any time of day – to keep you safe on campus, such as if you’re studying or working late or alone on campus
  • Quickly and discreetly call for assistance – whenever you feel unsafe on campus
  • Get medical assistance quickly – whether it’s for first aid, an accident or in an emergency
  • Keep up to date – notifications sent directly to your phone if there is an incident on campus
  • Wellbeing assistance – get access to support 24/7 to help you care for your own wellbeing
  • IT help – contact our IT team for help

You can use SafeZone to call for help whenever you're located in:

  • Fallowfield
  • Victoria Park
  • The University of Manchester campus
  • Manchester Metropolitan University campus
  • University of Salford campus.

As part of the Manchester SafeZone Alliance, any student can use the SafeZone app to get assistance on any of these campuses – no matter which university you attend. The app will directly connect you to the appropriate safety or security team for that area, who will provide the assistance you need. If you leave these areas you can still use the app, which will provide you with your local emergency services number – even if you're outside the UK.

Map: SafeZone areas

Map showing the safezone areas in Manchester
Map showing the safezone areas in Manchester
SafeZone instructions

How to use SafeZone

Read more about how to use SafeZone's functions:


Tap the red emergency button to send an alert to the Campus Support and Security team if your personal safety (or that of someone near you) is threatened, and you need an immediate emergency response. 

Please call 999 in the event of a life-threatening emergency.

First aid

Request first aid via the green button if you or someone near you requires minor medical assistance. This might include an accident in a lab or an allergic reaction.

If you press a button in error, you can cancel the alert by tapping the button again while the timer is winding down. Once the alert is sent, your location will be displayed on a map for our Campus Support and Security team to see. You will then be given the option to call Campus Support and Security. If you don't do this, they will call you to determine how best to respond.

Please call 999 if you or someone you’re with requires immediate medical attention.

IT help

You can access our IT helpline at any time to receive help and support with all your IT needs – from accessing WiFi to using specific software programmes. Our friendly IT support team are here to help you every step of the way.

Wellbeing assistance

We understand that your safety includes taking care of your mental health. The Wellbeing Assistance button on SafeZone ensures you can prioritise your wellbeing by giving you easy access to resources, including:

  • visiting online student support resources
  • booking an appointment or speaking with a member of our counselling and mental health service
  • reporting a concern
  • calling the Samaritans for crisis support out of hours

Check in

You can also use the app to 'check in' and share your location once you arrive on campus, then 'check out' when you leave. This does not raise an alert, but may be used to let people know where you are, especially if you’re working alone or out of hours.

You can also use a timed check in, that will only send an alert if you do not check out within the timeframe you have entered.

Set the app to automatically check you in and out by going to Settings > Check-in Settings > Allow Automatic Check-in.

Your data is stored securely for 21 days in-line with our privacy policy.


Download SafeZone

  • Search for 'SafeZone' on Google Play or the App Store and download.
  • Open the app, enter your University of Manchester email address, and select The University of Manchester from the top of the screen.
  • Complete the required details - your name, phone number, and password. For security reasons your password should be different to the password you use for any other University accounts.
  • To use the app in all the 'Manchester Alliance' areas, go to the main menu (top left) and select 'SafeZone Alliance.'
  • Complete the form and tap 'Sign Up.' You’ll then be prompted to accept some additional terms and you’ll be taken back to the main screen of the app as a user of the SafeZone Alliance.
  • Pressing the map icon (top right) will show all the areas the app covers, where you can raise an alert. If you’re outside these zones, the app will still help by providing your GPS location and prompting you to call 999 in the event of an emergency.
  • Only when an individual calls for help is the identity and location of that person shared with the University’s Campus Support and Security team. 

Frequently asked questions