Help and support

There’s so much to do and think about in your preparation for starting your studies.

We try to provide as much help and support as possible to make the process of becoming a student straightforward. If you find yourself confused or in need of some help then we're here for you. 

University accommodation

If you need to speak with a member of the Accommodation Office team, you can email Further information can be found on the accommodation website.

Once you've arrived on campus if you wish to speak to a member of accommodation staff you can email them to arrange an appointment.

Self-isolation guidance for students

We understand that you may have questions if you or fellow students need to self-isolate. We have compiled advice and will update this in line with national and local guidance.

Student finance

For the latest information, please visit our dedicated finance and funding pages.

This information covers paying your fees, setting up a bank account and postgraduate funding.

Finance preparation

By now you will hopefully be aware of the financial support packages we have in place to help eligible students. There is no application process for the bursaries that you may be eligible for; so long as you completed your Student Finance Support application by 26 May funding will be guaranteed to be in place at the start of term. If you didn’t manage to get your application in by this deadline please do so as soon as possible, while it can’t be guaranteed funding will be in place by September, the sooner you complete the application the better.

If you’re worried about how you are going to manage your finances at university we’ve put together advice on budgeting and cost of living in Manchester to help you prepare.

IT Services

IT Services look after the technology powering lots of the systems you’ll regularly use.

We know your tech is important to you, and as you’d expect, we provide email, printing, WiFi and an online learning environment.

 More information:

The Library

The Library provides students with access to resources like books, journals and databases, training to help you develop your study skills, and spaces to study if you’re on campus.

The Library works with your course leaders to provide the resources you need, many of which are available online. The collection is one of the biggest in the UK, but if it doesn't have the resource you need the Library team will order it for you.

Find out more about getting started with the Library

The Careers Service

The Careers Service offers lots of support and advice throughout your time at the University, to help you make the most of your time here and best prepare you for your future.

There are many ways to get support, and access advice and guidance including CV and application chats, employer workshops and events where you can meet alumni.

Find out more on the Careers website.

Applying for part-time jobs

Are you thinking about applying for a part-time job while you're studying? If so, we recommend getting your CV ready for September so you can hit the ground running. With Manchester being a big city there are lots of jobs suitable to fit around your studies, from jobs at the University itself, to working in hospitality or retail around the city. Our Careers Service offers some excellent resources to help you get started on making a CV that will help you stand out from the crowd.

Disability Advisory and Support Services

We provide support for disabled students, including those with specific learning difficulties, mental health difficulties and medical conditions. If you want to speak to someone on the team, you can email

For more information about the service and support available, you can visit the DASS website

Students' Union and societies

The University of Manchester’s Students’ Union is run by students, for students. It will provide you with the space, resources and support to make the most of your time at Manchester.

Tailored support for specific communities

We recognise that some student groups will need specific support during their time at university. You may belong to one or multiple groups and we’re here to ensure that you can access the help you need. To see if you identify as belonging to one of these communities please see our student support website page to find out what extra help may be available to you.

Sport and active lifestyles

Sport and fitness at Manchester isn't just about Athletic Union teams. You'll find a huge variety of physical activities, sports and facilities to suit every individual lifestyle. Getting involved in sport is also a great way to stay fit, make lifelong friendships and enjoy life outside of your academic studies.

There are a number of different programmes you can get involved in to play sport on campus that range from something for a beginner right through to our next aspiring Olympian or Paralympian. Get out and try something new with Sporticipate, free activities on campus and in Halls of Residence that take place each week and are aimed at complete beginners.

Find out more on the UoM Sport website

The Student Services Centre

The Student Services Centre is your one-stop shop for help during your time at university. 

Their telephone helplines are open 10am to 4pm, Monday to Friday or you can email them with your query:

Find out more on the student support website

University services A-Z

To help you get started, whether that’s before you arrive on campus or once you're here, we have put together a A-Z list of services that can support you during your university life. This list may be helpful should you have a particular query or issue but are unsure who can best help you.